About Us

What Is Second CRM?

Second CRM is a fully customisable business automation solution designed to improve productivity for medium to large corporations. Second CRM focuses on automating sales, customer service and operations, providing end to end streamlining of business functions.

We strive on being a technology partner rather than just a technology provider who pushes a ready platform expecting a ready fit. We on the other hand try to understand your requirements and provide solution that not just automates but also bridge the gaps.

Our Vision

To be the Digital Transformation Partner of choice, for every medium to large corporation in Asia Pacific region, to be more productive using Internet and mobile technologies.

Why Soft Solvers?

Asian Product

SoftSolvers develop its products keeping in mind the needs of Asian businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.

Mass Vs Specialised

SoftSolvers is not a mass solution provider company, who builds a common minimum product and try to sell to as many customers. We work very closely with each of our customer; understand their needs; customise our product; and offer a tailor-made solution to meet those exact needs.

Local Teams

SoftSolvers is not a reseller or representative of an overseas solution provider. We develop our own products and have our research and development teams based locally. Our customer support teams are formed of local personals, based locally in same timezone, to provide timely support for any urgent need.

High Tech Involvement

SoftSolvers core developers also get involved in the projects with our customers, to understand and give direct inputs on any complex or specialised requirement that needs to be handled right from the very start.

Always there for Customers

SoftSolvers offer life time warranty on all customisations done for our customers and offer free support via email, phone, skype and even whatsapp, without any additional cost, as long as customers are using our products.

Asian  Product

SoftSolvers develop its products keeping in mind the needs of Asian businesses. From supporting all Asian languages, currencies and taxation, offer billing in local currencies, to having customer support guys speak local language, goes a long way to establish ourselves as the first choice among Asian businesses.

Mass Vs Specialised

SoftSolvers is not a mass solution provider company, who builds a common minimum product and try to sell to as many customers. We work very closely with each of our customer; understand their needs; customise our product; and offer a tailor-made solution to meet those exact needs.

Local Teams

SoftSolvers is not a reseller or representative of an overseas solution provider. We develop our own products and have our research and development teams based locally. Our customer support teams are formed of local personals, based locally in same timezone, to provide timely support for any urgent need.

High Tech Involvement

SoftSolvers core developers also get involved in the projects with our customers, to understand and give direct inputs on any complex or specialised requirement that needs to be handled right from the very start.

Always there for Customers

SoftSolvers offer life time warranty on all customisations done for our customers and offer free support via email, phone, skype and even whatsapp, without any additional cost, as long as customers are using our products.

What our clients are saying

It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service!

Jessica Tham

MedKlinn International Sdn Bhd

Second CRM is a great tool for us to manage our leads through the sales funnel, and track leads conversion. Their technical & support team is always ready to assist whenever needed too!

Ahmad Hazri Mohamed Ariz

Multimedia University (MMU)

The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.

Mr. Joseph Ong

All Measure Technology

Don’t compromise growth with manual operations or isolated apps.

Manage all your company operations in one cohesive system, covering sales, customer service and all your operations to drive processes, productivity, and consistency the way you want.