About Us

What is Second CRM

Second CRM is an award winning, On Demand Customer Relationship Management Tool especially conceived for Small & Medium Enterprises, who have never used any automated tool other than MS Excel - Everybody’s First CRM. Second CRM help companies in managing Sales, Marketing and Customer Support efficiently using Internet and upgrade companies who are still using Excel, with minimal learning curve.(Why not Excel?)

 

Why SME's should adopt Second CRM?

• Increase Your Sales
  Second CRM help companies increase their sales by streamlining the entire sales process and allowing sales team to respond faster and in more efficient way, without missing out on opportunities. More details

• Improve Customer Retention
  Second CRM help companies improve customer retention and grow profits by enhancing customer service and take good care of the customers needs. More details

• Enhance Staff Productivity
  Second CRM help companies improve their internal efficiencies and Staff Productivity by automating the routine tasks and making sure everybody knows what and when to do. More details

• Highly Cost Effective
  Second CRM is offered over Cloud (Internet) on easy monthly payments, which also means there’s no need to purchase any expensive servers, software or even to hire any IT guy. Just focus on your business and Second CRM team will take care of the entire IT headache, with secure servers, daily backups, and regular maintenance. Check Pricing

 

Why are we doing This?

• Asian countries are booming, export being the main driving force, but barring the top companies, many small guys struggle while dealing with mature and professional businesses outside

• 70% SME’s don’t use automated quotes or invoices, 80% don’t even have complete profile of their Customers and more than 50% don’t even know what a CRM is and what it can do

• SME’s are afraid of buying Servers & Software, hire IT Guys and the problems that come with software - version upgrades, backups or system crash, data loss - et all

• There are few good On Demand Service providers but Asia doesn’t seem to be the focus

Our Mission

To be able to Provide IT Solutions to All SME’s in Asia

 

How are we Doing This?

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