Second CRM won Silver Award for best CRM implementation
The Customer Relationship Management and Contact Centre Association of Malaysia (CCAM), inaugurated in September 1999, has been at the forefront of developing the local CRM and contact centre industry in Malaysia. Every year CCAM presents Awards to identify, recognize and honor distinguished members of the Malaysian contact center industry who have with innovation, persistence and focus taken customer service to new heights.
This year, during 11th CCAM Awards, a new category was included “Best CRM Implementation” and among the major industry players, there was one smaller player was selected as finalist, after multiple rounds of evaluation by local and overseas judges.
That smaller yet world class player is Asian Business Software Solutions Sdn Bhd (aka MYOB South Asia), who won the Silver Award for its holistic CRM Implementation. CRM includes People, Process and Tools and SoftSolvers is proud to be associated with MYOB, being their CRM Solution provider.