Social Media Marketing


Direct Mail Marketing

Most organizations would link their CRM system with another third party Direct Mail marketing software to run their Direct Mail campaigns. In Second CRM, you could do the very same using a single platform which ends up being huge savings in terms of cost. Set up marketing campaigns and reach out to your leads, prospects, and customers with ease. With just a few clicks, you could run a strategized campaign targeting a specific audience that fits the profile and content. You can track your direct mail campaigns performance and prospect responses towards your campaign and promotion inside your CRM system. Therefrom, you can choose to follow up with qualified leads who have already shown interest in your products, reducing the sales time needed to close the deal.


Database Marketing

All leads and contacts from different social media platforms can be extracted and centrally stored in Second CRM. You can manage all forms of internal and external communication in a single platform and easily integrate with other tools. You can also apply tags to all your leads and automatically segment them in the system. Having had all your contacts in a consolidated database, it now means that you could use this database of customers and potential customers to generate personalized communication and promote products and services that your company offers through database marketing.

Customer Profiling & Meaningful Statistics

With visual reporting that reveals information about the social behavior of your influencers, prospects and customers, you can now take control of your marketing campaigns to achieve the highest return possible. Second CRM provides you with meaningful statistics that gives better clarity on the true effectiveness of your marketing campaigns. These statistics allow you to use your data to better understand where and how your audience is engaging with you so that you can use these actionable insights to drive successful future social media marketing campaigns.


Other benefits

  • Maintaining Client Information and History – capture and track all activities and information relating to your clients in centralized system
  • Track and log conversations – improve time management and best practices through automation of everyday tasks and hotlists
  • Document management – keep all electronic documents in one central location
  • Comprehensive reporting - simplify your information with real-time, easy to read reports with graphics for better management
  • Access anywhere – utilize management, customer service, and sales modules via any mobile or web-enabled tablet
  • Role-based Access – who has access to which information or document for which customer

Tip: You don’t have to automate every business function from day one, you can implement system slowly in phases, giving your team time to learn and adapt.

Talk to Second CRM Expert today and discuss how Second CRM world-class solution can take your to the next level.

Second CRM is an award winning business automation solution, designed to make medium to large corporations more productive, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.