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Increase Sales
Why CRM
For a business with just a few employees, a single-user desktop application — such as MS Excel or Outlook - may be all that's needed to keep track of customers. But there comes a point in an organisation's development, however, when sharing customer information across teams or departments makes more sense strategically and also offers greater efficiency as the number of customer records increases.
There is a large array of business software available today that collects key customer information — sales history, preferences, contact details and more — and serves it up in a way that is both useful and more easily managed. This type of software is commonly referred to as customer relationship management — or CRM. A properly implemented CRM Solutions can provide a wide range of automated customer service and sales features that not only frees employees from routine tasks, but provides valuable information that helps target the customers who drive the most profits
How CRM can help in Increasing Sales
Though there are many ways how CRM can help companies in Increasing their Sales, the three major and most obvious things are:
1. Single View of Customer
- Access to a centralised, customisable view of sales and support activity along with complete customer history either online or offline and from any location using a Web browser.
Centralised, Up-to-date, Accessible Anywhere
Complete History at one place, help in refreshing before meetings
Getting New Sales guys up-to-mark in the shortest possible time
Avoid Support Issues vs New Promotion Conflicts
2. Shorter Sales Cycle
- Shorter sales cycles and improved close rates with tools that enable lead and opportunity management, workflow rules customisation for automated sales processes, quote creation and order management.
Automated Lead Capturing and standard process of management
Timely Notifications & Alerts, for proper follow ups
Faster & Accurate Creation & Delivery of Business Documents
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Easier to talk to Customers, when they call and the specific person is not available
3. Visibility & Decision Making
- Comprehensive reports that forecast sales, measure business activity and performance, track sales and service success, as well as identify trends, problems and opportunities.
Identifying Good Customers / Bad Customers
Fast or Slow Moving Products
Sales Personal Performance
Why Second CRM?
5 Reasons why Second CRM is best fit for SME’s of Today and Tomorrow:
1. On Demand – No need to buy any Server or Software, just start using it
2. You can use it Any Time, Any Where or on Any Device
3. Easy-to-use, customizable, and designed to increase sales productivity
4. Automated Quotations, Invoices, Reminders to give real Professional image
5. Secure Servers, Automated daily Backups, No Data loss
And all this on low Monthly Subscription.
Second CRM is logically designed to upgrade companies using Excel to an Online Solution, with minimal learning curve. All your existing data in Excel can be uploaded directly into the Second CRM, without keying in again.
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