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ENTERPRISE

Manage Sales & Marketing, Customer Support and operations

Manage business operations optimally to improve efficiency, better productivity and higher profits.


projects

Single console view for Inside Sales Activities

Track all your customer information and communications in one place and access from anywhere. Quickly find updates to push deals along, then track them for successful closure in the same system.

see more on Sales >



Integrated knowledge base and service request tracking

Get the insights you need to improve your support team, build better product, and make smarter decisions. When you bring all of your data together, you can deliver a commendable experience every time and make customer happier.

see more on Service Request >



Automate your business operations

Manage much more than sales and support and that’s what exactly you need today, all-in-one business solution. Second CRM Enterprise automate many of your business operations including project management, leaves management and managing vendors, payments to meet all operational requirements from one system.

see more on Business Automation >

  • Project Management
    It becomes easy to monitor project progress in parallel to customer interactions and review progress updates in the summary view.

  • see more on Project Management >

  • Leave Management
    Maintaining official holidays and allocation of yearly leaves for staff is easier with Second CRM.

  • see more on Leave Management >



Analytical reports and charts

Once data is in CRM, there’s no stopping you from getting the insights you need. Create reports with any data combinations and generate charts with customizable reports interface.

see more on Reports >



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Second CRM is an award winning business automation solution, designed to make small to mid-market businesses profitable, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.