Customer Self-service Portal

Simple, secure online customer portal to share information better

Set up dedicated customer portal to share information and integrate processes with customers, partners and vendors.

customer portal

Customer Support Portal

Second CRM customer portal helps to create workspaces to securely share information with your clients. Collaborate quickly with confidence and scale up as your business grows.

Customize your self-service customer portal with your logo and brand colors to give your business more polish and a professional look.

online warranty registration

Online warranty registration and claim processing

Online Warranty Registration

Easy to integrate online warranty registration form inside your website for customers to fill on their own and capture complete details in your backend system, allowing manufacturers to build closer relationship with actual or end consumers

Tracking warranty expiry dates for your customers, with automated notifications for extending support or to purchase extended warranty

Claim Processing

Allowing customers to apply for claims online for faster processing and improving customer retention and loyalty

customer support portal

Self-service Customer Portal

Enables self-service to your customers and they can submit the service request in case of any issues. They can login to the customer portal to track the update on the service request and even update their contact details from the customer portal as when required. It helps you manage a proactive customer relationship and saving precious human resources too.

Second CRM is an award winning business automation solution, designed to make medium to large corporations more productive, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.