Improve your MSC Malaysia SCORE+ and Open Doors to better Opportunities






The MSC Malaysia SCORE+ Programme is jointly developed with SME Corp with the aim to evaluate, and analyse Malaysian ICT SME’s capabilities and performance. This biennial programme critically and holistically analyses and grades the performance of MSC Malaysia status companies with a view toward increasing their effectiveness and competitiveness in global markets. By accurately identifying the strengths and gaps among MSC Malaysia companies the Multimedia Development Corporation (MDeC) is able to follow-up with targeted support & assistance in funding market access, nurturing, collaborations as well as feedback to help the government in refining policies and initiatives to nurture ICT SME’s.

Do you know that “MSC Malaysia status companies star ratings spread had a mean of 2.19 stars, with only 418 of the companies rated as 3 Star and above”? (as per 2010 SCORE+ Programme)

Do you know having a higher SCORE, increases your chances of getting higher level assistance from MDeC, especially in the areas of going global?

Do you know that by Implementing a proper Customer Relationship Management tool, it not only will help you Increase Sales, Improve Customer Retention, Enhance Internal Efficiencies & External Image, but also help you increase your MSC Malaysia SCORE+, by converting at least 9 (Nine) NO’s to solid YES’s, from the SCORE+ criteria.

Implementing Second CRM Professional Edition will help in following areas:

17. Getting Customer Feedback
18. Time frame to Respond back to Customer Feedback
19. Storing Customer Information
21. Knowledge Management System
35. Standard Operating Procedure
36. SOP in What Form
40. Fulfill Service Level Agreement or SLA
42. Helpdesk Facility
69. Capture and Retain Knowledge Assets

Call +603 8315 6101 or register for Second CRM 30-Day Free Trail today to find out how all this can be done in less than 30 days and for price as low as RM425 per month*.

* Second CRM is available in multiple editions and all the above nine SCORE+ points can be attained by implementing Professional or Enterprise Edition.




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Why Second CRM?

5 Reasons why Second CRM is best fit for SME’s of Today and Tomorrow:

1. On Demand – No need to buy any Server or Software, just start using it
2. You can use it Any Time, Any Where or on Any Device
3. Easy-to-use, customizable, and designed to increase sales productivity
4. Automated Quotations, Invoices, Reminders to give real Professional image
5. Secure Servers, Automated daily Backups, No Data loss

And all this on low Monthly Subscription.

Second CRM is logically designed to upgrade companies using Excel to an Online Solution, with minimal learning curve. All your existing data in Excel can be uploaded directly into the Second CRM, without keying in again.




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