Second CRM Security Measures
Your data is protected
All data is written to multiple disks instantly, backed up daily, and stored in multiple locations. Files that our customers upload are stored on servers that use modern techniques to remove bottlenecks and points of failure.
Hybrid Cloud Architecture
Second CRM don’t store data for all customers in a single database, we maintain separate databases for all our customers for full data isolation. Though this model is bit expensive to manage for us, but it offers the best security and confidence for our customers.
Sophisticated physical security
Our state-of-the-art servers are protected by biometric locks and round-the-clock interior and exterior surveillance monitoring. Only authorized personnel have access to the data center. 24/7/365 onsite staff provides additional protection against unauthorized entry and security breaches.
Regularly-updated infrastructure
Our software infrastructure is updated regularly with the latest security patches. Our products run on a dedicated network which is locked down with firewalls and carefully monitored. While perfect security is a moving target, we work with security researchers to keep up with the state-of-the-art in web security.
We protect your billing information
Second CRM uses a third-party intermediary, PayPal (www.paypal.com), to manage credit card processing. The intermediary is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf. For more details about PayPal Terms and Conditions, please visit https://cms.paypal.com/my/cgi-bin/marketingweb?cmd=_render-content&content_ID=ua/Legal_Hub_full&locale.x=en_US
Application security and sharing
Second CRM provides a flexible, layered security framework that lets you share different data sets to different users. Second CRM administrators can easy create profiles, roles, hierarchies and rules that are enforced in the user interface, reports, dashboards, search results and the API. Administrators can set organization-wide default sharing access levels and then grant additional access based on record ownership, role hierarchy, sharing rules, and manual sharing.
Want to know more?
Submit a support request at security@secondcrm.com if you have other security questions and we’ll get back to you as quickly as we can.
Have a concern? Need to report an incident?
Have you noticed abuse, misuse, or experienced an incident with your account? Please contact us at security@secondcrm.com with complete details.
Privacy Policy | Security Statement | Master Service Agreement
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