Why is On Demand software better for my business?
When you use On Demand software you don't have to worry about anything technical — you can just do your work. We handle all the security and uptime and backups and upgrades and “IT guy” stuff. You can stay focused on what you're good at and we'll handle the rest.
On Demand software is safer
With traditional software, employees save data on their laptops, USB drives, or portable hard drives. It’s not as safe as it sounds. Laptops are stolen, computers are rarely backed up properly, and it’s unlikely everyone’s machines are up to date with the latest security patches and updates. When you use our On Demand software, your data is stored on secure, always-updated, backed-up daily enterprise-class servers in a state-of-the-art, highly-secure data center.
We walk the walk with you
We use our products every day. We store all our sensitive, confidential data on the same servers that our customers use. We trust our entire business to our products and security policies. You can feel comfortable that we’re walking the walk with you.
Everything together in one place
A key advantage to On Demand software is that all your data is centralized and accessible over the web from any computer at any time. You can’t leave something on the wrong computer since everything is stored in one place on the web. You can get to it from anywhere. Safe, secure, and password protected, of course.
Your data is automatically backed up daily
Your data is backed up every day. Our backups are stored in multiple locations for additional redundancy. You could say our backups have backups. We’ve never lost anyone’s data and we won’t lose yours.
Your data is safe and secure with us
Our state-of-the-art servers are protected by biometric locks and 24-hour surveillance. Our software and infrastructure is updated regularly with the latest security patches. The traffic on our network flows behind an enterprise-class firewall to keep your data safe. Read more about Second CRM Security measures.
You’re always using the latest and greatest
Unlike traditional software that requires you to download and install updates yourself, our products are updated automatically. Whenever you use our products you’re always using the latest and greatest version.
There’s nothing to install, ever
With our software there’s nothing to download or install. Just log in with the web-browser you already have (Internet Explorer 7, Safari, Chrome, or Firefox). It’s just like your online bank or On Demand email program.
You’ll never have to ask "Is it compatible?"
Software used to only be available for certain platforms. There was Windows software, Mac software, etc. Our software works on any platform with a web browser and internet connection. Mac, Windows, Linux are all supported.
Everyone you trust has access to the data
Since everyone you work with logs into the same centralized account, you have a single database with everything in one place. No more worrying about who has the latest information: Everyone has it.
You can work from home, work, or on the road
When you use On Demand software your office is everywhere. At work, at home, a hotel, at a client’s office, even on your mobile phone. Your data is accessible anywhere with internet access.
Comparison with Traditional CRM
Comparing Second CRM’s Professional Edition offering with traditional On Premise CRM implementation, over a period of Three years, assuming with Ten active users.
| Traditional CRM | ||
| Feature | Unit Price | Total Cost |
|---|---|---|
| Software License – 10 Users (Assuming Client buying mid range CRM) | 20,000 | |
| Server Hardware (assuming a single machine) | 5,000 | |
| Server Hosting (Per Month for Data Centre) | 300 | 10,800 |
| System Admin (Monthly Salary) | 2,500 | 90,000 |
| Total Cost in RM (For Three Years) | 125,800 | |
| SECOND CRM - Professional Edition | ||
| Feature | Unit Price | Total Cost |
| Server & Application Setup | Nil | |
| Second CRM Subscription Fee (Per User Per Month) | 85 | 30,600 |
| Rest Everything | Nil | |
| Total Cost in RM (For Three Years) | 30,600 | |
- With own Hardware there is no scalability, if more users are required.
- After 3 years, most of hardware require upgrade or replacement.
- For any reason replacing a trained System Admin could be a nightmare for the company.
- Second CRM grows with your company,keeps you always lean & Agile!!
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