Warranties Management

Online Warranty Registration

Easy to integrate online warranty registration form inside your website for customers to fill on their own and capture complete details in your backend system, allowing manufacturers to build a closer relationship with actual or end consumers.

Online Warranty Registration
Online Warranty Registration

Online Warranty Registration

Easy to integrate online warranty registration form inside your website for customers to fill on their own and capture complete details in your backend system, allowing manufacturers to build a closer relationship with actual or end consumers.

Warranty Claim Processing

Warranty Claim Processing

Maintain and manage a mix of claim types including standard, extended, parts, and used product warranties, etc. Customers can apply for claims online for faster claim processing and minimize data entry by retrieving product, customer, and warranty information.

Warranty Expiry Notifications

Track warranty records accurately for all customers and able to access easily when needed in a central system. Send auto expiry notifications to customers directly, with configurable workflows.

Service Contract Management
Service Contract Management

Warranty Expiry Notifications

Track warranty records accurately for all customers and able to access easily when needed in a central system. Send auto expiry notifications to customers directly, with configurable workflows.

Dealer Portal

Dealer Portal

Integrated dealer portal can be used to allow your dealers or resellers to register and manage warranty for your customers. They can view or search on any warranty information, request for extended warranty as well as a raise service request.

What our clients are saying

We are glad that we decided to work with Second CRM. They are very practical and methodical in their approach and the team is always there for you.

Lance Uriel

Good Meal Hunting

Our operations are quite complex & Second CRM was able to provide a holistic solution that was tailored to address all our needs. Speedy support and a reliable technology partner.

Hudhaifa Ahmad

Fullrich Malaysia

Second CRM is a robust tool that helps us manage our sales, operations and technical support with ease. Easy to use and the team is highly reliable.

Edwin Cheah

2Foot Print DotCom