Multi channel retailing software

Manage Retail Information across multi channels

Consumers are interacting with and transacting on multiple devices, in multiple channels daily. Second CRM provide a central place to manage complex customer information from multi channels, providing a single view of your customers.

Sales Team Management to assign leads
Sales Team Management for customer information

Track Retail Activity across multi channels

From acquiring lead to finished transaction, you can track the sales ROI for each channel in your retail. Now you allocate marketing budget and sales attention to each consecutive sales channel.

Daily Retail Sales and Payment Reconcialiation across multi channel

A daily report can be generated from the software which shows you the status of every retail-visit and payment done on a real-time basis from multi channel.

Sales Team Management for team tracking
Sales Team Management for team tracking

Centralised retail order processing from multi Channels

Issue purchase orders (POs) that automatically create corresponding sales orders and releases to other entities of the company from this multi channel retailing software.

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Second CRM is an award winning business automation solution, designed to make medium to large corporations more productive, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.