Manufacturing CRM Software
Easily Track Manufacturing Progress and Improve Sales
Manage sales visits, order processing, track warranty and better tracking of support issues to build lasting relationships with dealers and distributors.
Get a holistic view of multiple aspects of the manufacturing businesses to manage stakeholders, inventory, and payments easily. Tracks all orders, amount of products ordered to create a production plan, set a clear budget based on the forecasted production costs, equipment upgrades, and more. Easily integrate online warranty registration form and track expiry dates with automated notifications for extended customer support.Obtain actionable data, accurately target the intended buyers, generate qualified leads, and nurture them until they are ready for sales.
Having customer’s buying patterns clear front, data can be leveraged to figure out the peak order times & downtimes to upsell or cross-sell and increase sales.
- Inability to fulfill orders timely, due to poor visibility or slow documentation.
- Wastage as a result of poor warranty management.
- Lacking complete visibility of the multiple sales channels.
- Missing delivery datelines due to poor inventory management.
- Oversights on expiring supplier contracts.
How Second CRM helps
There are many modules and features in Second CRM that can be implemented to address the specific challenges of a manufacturer or distribution company, including many out of the box and some specially configured or customized for specific needs.
What our clients are saying
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service!Jessica Tham
The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.Mr. Joseph Ong
We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations.Christopher Peh
Don’t compromise your growth with manual operations or using isolated apps.
Manage your company using a common technology platform covering sales, customer service and operations with standardised processes to improve productivity and scale your business.
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)