CRM for Property Management
Effective Property Management for Better Returns
Manage inquiries across multiple properties, rental agreements, billing and payments, track defects and maintenance issues and improve customer relations.
Capture various attributes of properties such as area, rate, amount and additional information such as corner unit, better view – enables easy filtering of standard or premium units. Monitor the lease start & end dates and,based on predefined rules, trigger renewal, termination, and more. Building Maintenance module can manage Planned Preventive Maintenance of common area and in-suite assets in addition to serving breakdown and maintenance requests with carefully governed SLAs to ensure quality service.
With an easy-to-use interface, the ability to communicate with a selection of renters and capacity to see all the properties data from the desk including periodical surveys, pending invoices makes life easy and less about busy work that eats up time.
- Having disgruntled homeowners who are not happy with the service levels.
- Taking too long to resolve customer complaints.
- Having events and marketing campaigns that are not bringing in conversions.
- Leads that are slipping out due to poor follow-ups.
- Difficulties in scheduling technicians servicing multiple properties.
- Bad feedback from existing customers on social media.
How Second CRM helps
There are many modules and features in Second CRM that can be implemented to address the specific challenges for property management, including many out of the box and some specially configured or customized for specific needs.
What our clients are saying
Managing our corporate clients has never been easier. Second CRM is such a powerful tool and its very user friendly.Muhammad Zaki Kamaruddin
Our operations have now been totally streamlined. No more messy spreadsheets, overlooked billing and servicing.Abdul Halim
The Second CRM team listens to our requirements, understands our needs and comes up with a solution that is tailored to solve our problems.Izzuddin
Don’t compromise your growth with manual operations or using isolated apps.
Manage your company using a common technology platform covering sales, customer service and operations with standardised processes to improve productivity and scale your business.
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