CRM Software for Engineering Firms
Accelerate Productivity from Initial Bid to Project Closure
Manage new or maintenance contracts, complete process of costing, inventory and field service management, reduce paperwork and generate real-time reports.
Digitally transform your business by using our state of the art CRM for engineering firms. Our technology is built specifically for engineering services companies, whether working on new projects or maintenance contracts, it transforms the way operations are handled conventionally. Eliminate paper, incorporate mobile technology and enhance your field service management. Improve customer engagement, automate reporting and reduce your man hours for optimum profitability.
- Delayed communication resulting in an increase in operational costs.
- Running multiple projects and missing out on some key deliverables.
- Able to schedule own technicians or subcontractors for timely preventive or ad-hoc maintenance activities.
- Ensuring technicians meet all the technical requirements and documents before they visit a plant for any task.
- Loss of time due to inefficient inventory management.
How Second CRM helps
There are many modules and features in Second CRM that can be implemented to address the specific challenges of a engineering services company, including many out of the box and some specially configured or customized for specific needs.
What our clients are saying
The Second CRM team listens to our requirements, understands our needs and comes up with a solution that is tailored to solve our problems.Izzuddin
The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.Mr. Joseph Ong
We had three requirements for the selection of a CRM system. Firstly, a Malaysian CRM company with a good track record, trusted hosting service for data security and lastly, local support that could be reached anytime. Second CRM has met all three requirements and surpassed our expectations.Christopher Peh
Don’t compromise your growth with manual operations or using isolated apps.
Manage your company using a common technology platform covering sales, customer service and operations with standardised processes to improve productivity and scale your business.
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)