Second CRM is a solution with very broad reach, as managing Sales, Marketing, Customer Support and Operations are the foundational activities covering almost all the industries, but still those industries where the one on one transactions are more critical, have relatively longer sales cycle, require after sales support and tracking customer issues, a CRM or a business automation solution can add huge amount of value.

Since inception Second CRM has worked with hundreds of customers across various industries, and we’ve learnt ourselves many best practices for some of the industries that allow us to create immediate impact on the operational efficiency and becoming profitable. Here are some of the industries, where Second CRM has proven expertise:

professional services
Time is money, and nobody knows that better than a professional services practice.
Manufacturing & Distribution
Manufacturing & Distribution companies are very diverse, but, depending on the vertical range of manufacture, they face similar challenges.
Real Estate
Real estate is traditionally relationship and sales driven, built on commission incentives, has complex referral models and long sales cycles.
BPO & Contact Centre
The customer contact centre, whether captive or an outsourced BPO, is one of your company’s most important assets, helping to drive brand, customer loyalty, and sales.
education industry
Sign up today to get a CRM software for educational organizations with Second CRM, exclusively for higher education institutions like yours.
Find out what is CRM in E-Commerce and get Second CRM software free for 1 year exclusively for E-Commerce start up.
Software As A Service
Are you looking for the best CRM for Software As A Service companies? Second CRM is offering 1 year free service exclusively for Software As A Service industry. Sign up now.

Second CRM is an award winning business automation solution, designed to make medium to large corporations more productive, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.