Customer Database Management Software
Centralize Customer Database
Get a complete view of your every customer, including activity history, key contacts, customer communications, social insights to campaign history. Highly useful to get the new sales guys up to mark in no time.
Consolidate Customer Details
Consolidate all customer interactions at one place for future reference, including contact history (e-mails and SMS), past and upcoming opportunities, quotes and invoices, relevant files, calendar activities and internal discussions with your team in a single view.
Segment Your Customer Data
With the data collected, patterns and trends can be analyzed for effective customer segmentation. Narrow down your results by applying custom filters and sorting them according to your preferences.
Track Customer Activity History
Log all your activities with every contact in an organized manner. Log notes for phone calls and off-screen related activities will direct to your customers’ activity history.
What our clients are saying
It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service!Jessica Tham
The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.Mr. Joseph Ong
Don’t compromise growth with manual operations or isolated apps.
Manage all your company operations in one cohesive system, covering sales, customer service and all your operations to drive processes, productivity, and consistency the way you want.
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)