Need An Introduction
- Ease of technology attracts many to embark on a E-Commerce store but the actual problem lies in managing growth.
- When sales happens across multiple platforms, having a consolidated database of customers and activities becomes a challenge.
- Engaging prospective customers more often becomes critical to establishing rapport & customer loyalty. Doing this manually with a huge pool of customers is close to impossible.
- Understanding buyer behavior and purchase patterns.
How Second CRM can help
What is CRM in E-Commerce? Having CRM in E-Commerce means having modules and features in a CRM system that can be implemented to take care of the specific challenges of a E-Commerce business. This includes many out of the box and some specially configured or customized for specific needs.
What our clients are saying
Managing our corporate clients has never been easier. Second CRM is such a powerful tool and its very user friendly.Muhammad Zaki Kamaruddin
Our operations have now been totally streamlined. No more messy spreadsheets, overlooked billing and servicing.Abdul Halim
The Second CRM team listens to our requirements, understands our needs and comes up with a solution that is tailored to solve our problems.Izzuddin
Take the guesswork out of managing your business.
Get the right support for sales, marketing and customer services efforts, right when you need it.
No download, no software to install.
+603 8687 4433 (Malaysia) | +65 6304 8022 (Singapore)