MDEC Business Digitalisation Grant

Application Steps

  • The SME should contact and appoint Second CRM as a service provider
  • SME to complete and submit the application form together with the required supporting documents to any of the Bank’s branches.
  • Once the SME’s application is approved, the SME is responsible to pay the difference of the total invoice after deducting the subsidized amount granted from the Initiative and to provide proof of payment to any of the Bank’s branches.
  • After proof of payment is provided, subject to the total invoice amount, the Bank will make a direct 50% payment of the total invoice amount or up to RM5,000.00 to the Service Provider in one lump sum payment or in stages based on the Bank’s discretion.

Required Documents

  • Completed SME Digitalisation Initiative Application Form. Download form here
  • Copy of Identity Card or Passport of Director (s) / Partner (s) / Proprietor(s), whichever is applicable.
  • Copy of business registration licenses (CCM, Form A/B, Form 24 & 49 and M&A or any similar forms under the Companies Act 2016).
  • Audited financial statement for the last financial year and the latest management account. (if any) or evidences of sales turnover (if any).
  • Company’s bank statement for the last two (2) months.
  • Company’s profile (if any).
  • Invoice/billing and service agreement from Soft Solvers Solutions Sdn Bhd [as an authorized TSP listed by MDEC].
  • Any other information and documents as and when required by the bank.

We Can Help

If just want more information, we’re happy to answer all your questions and get you set up. Simply fill out the form or for immediate assistance, call us at +603 8687 4433 (Malaysia)

What Else?

For additional info, you can refer to the following websites



What if I am not a Second CRM office automation software user yet?
We provide an infrastructure to empower Malaysian SME’s to automate their day to day office processes and engage more effectively with their customers, suppliers, and partners to make them more profitable and reduce operation costs. Hundreds of businesses across Asia have increased their day to day employee productivity by more than 38%. It’s simple. Let us do the same for you. Apply for Grant > Automate office operations > Increase customer satisfaction and sales conversion
What are the packages available?
For SME Office  Automation Accounting  Payroll   Corporate  Website
Package A Yes No No No
Package B Yes Yes No No
Package C Yes Yes Yes No
Package D Yes Yes Yes Yes
We’ve created multiple packages to meet needs of different SME’s n to maximise the grant benefits. Please talk to our consultant to see what is the best option for your business.
Can I buy Second CRM without the MDEC grant?
Of course, can definitely buy. If you’ve used the grant for another software or not eligible for the MDEC grant, then you may opt to buy Second CRM without the grant. Get started with our Second CRM 3-months Free subscription.