Second CRM Products

Foundation

First technological step for businesses to scale
Second CRM Foundation offers easy to use tools for SME businesses to Go Digital and allow everyone in the company to be on a Common Digital Platform, regardless of one’s role.

Helps businesses to have a platform-based approach rather than using isolated applications, which might not work well together or align with long term digital strategy.
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Foundation

First technological step for businesses to scale
Second CRM Foundation offers easy to use tools for SME businesses to Go Digital and allow everyone in the company to be on a Common Digital Platform, regardless of one’s role.

Helps businesses to have a platform-based approach rather than using isolated applications, which might not work well together or align with long term digital strategy.
Read More

Sales

Engage, Motivate, and Achieve Sales Targets
A powerful add-on to Second CRM Foundation for businesses to manage their sales process for better efficiency and faster response to customers.

Second CRM Sales empowers team to perform at their best by making the process of selling into a collective effort, with better reporting and visibility.

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Service

Track, Prioritize, and Solve Omni-channel Customer Queries
A powerful add-on to Second CRM Foundation for businesses to manage customer service in a unified manner, for seamless experience and better engagement.

Second CRM Service auto captures the customer requests from multiple sources and stores centrally for agents to take timely action and managers to monitor.

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Service

Track, Prioritize, and Solve Omni-channel Customer Queries
A powerful add-on to Second CRM Foundation for businesses to manage customer service in a unified manner, for seamless experience and better engagement.

Second CRM Service auto captures the customer requests from multiple sources and stores centrally for agents to take timely action and managers to monitor.

Read More

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Don’t compromise your growth with manual operations or using isolated apps.

Manage your company using a common technology platform covering sales, customer service and operations with standardised processes to improve productivity and scale your business.

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