It’s almost that time of the year when most of us would be on leave, clearing off our holidays and spending time with our loved ones. With Christmas being just around the corner, we at Second CRM would like to take this opportunity to wish all of you Merry Christmas and have a blessed time with your loved ones.
Before we draw the curtains for the year, we would like to share some common pitfalls to avoid during a CRM implementation. Over the last seven years, we have done hundreds of CRM implementations and we’ve seen these happen over and over.
In most cases, we would sit with the client and walk them through the do’s and don’ts of a successful rollout right from the very beginning. This is crucial, not only in ensuring a successful implementation but also to ensure that the technology adoption among the users becomes a success as well. Now, let’s look at some of these common pitfalls.