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  • CRM Features
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      • Managing Sales Team
      • Multi Channel Retailing
      • Lead To Cash
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      • Email and SMS Marketing
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      • Integrate With POS For Realtime Discounts
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      • Leave Management
      • Meetings Management
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      • Helpdesk Management
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      • Field Service Management
    • Operation Automation
      • Second CRM Project Management Software
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      • Deliveries & Inventory
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  • Products
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CRM Helpdesk – Why Helpdesk Software Is Crucial To Your Business

CRM Helpdesk – Why Helpdesk Software Is Crucial To Your Business

by Second CRM | Sep 19, 2019 | Strategies to Enhance Customer Satisfaction

What is CRM Helpdesk Software? Image Source CRM helpdesk software is a simple tool that allows your business to increase its customer retention rate by providing top class service to them. Companies that have used a CRM helpdesk have reported a very high increase in...
7 Benefits of a Customer Portal Service

7 Benefits of a Customer Portal Service

by Second CRM | Jun 15, 2019 | Strategies to Enhance Customer Satisfaction

What is a Self-Service Portal? A self-service portal is a collection of self-help methods or options available for customers that they can access in a company’s website. A customer portal service involves options that allow clients to solve their own issues through...
Client Relationships in Investment Management Companies

Client Relationships in Investment Management Companies

by Second CRM | May 7, 2019 | Strategies to Enhance Customer Satisfaction

People buy from the people they like- It’s the plain truth! In any role in investment management, thinking about the client’s need is of utmost importance. Client relations in investment management are in high demand and multi-dimensional, investment management...
Why Customer Communication is Business Critical and How CRM Helps Improving It

Why Customer Communication is Business Critical and How CRM Helps Improving It

by Second CRM | Sep 6, 2018 | Strategies to Enhance Customer Satisfaction

Even if you haven’t used a CRM before, you might have heard the term echoing through the industry. In the starting days of any business, managing data like customer info isn’t’ difficult. As your business goes and when you get more customers and adds up people...

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