The last month had been a moment of pride for all of us at Second CRM. On the 13th of October 2019, during the Annual E-Commerce Awards organized by the Selangor Information Technology & E-Commerce Council (SITEC), Second CRM had been presented with the prestigious award of Malaysian Top E-Commerce Service Provider in the CRM Service Category for 2019.


This prestigious event was held at Malaysia International Trade and Exhibition Centre (MITEC) and was officiated by YB Dato’ Teng Chang Khim, Executive Councilor with the Selangor State Government.

E-Commerce has become a vital part in everyone’s life these days, both locally and globally and we at Second CRM wanted to play our part in providing state of the art technology for the Malaysian E-Commerce companies and at the same time, enrich the E-Commerce ecosystem in Malaysia.


With that vision in mind, we had developed an end to end solution to help merchants manage both their online as well as offline businesses. At the same time, help traditional business go online.

SITEC being a state owned organisation that is here to promote Selangor as the E-Commerce hub in this region, had done a wonderful job in recognizing top technology providers as well as merchants in Malaysia and it is indeed an honour for Second CRM to be recognized as a technology leader in this space.

We at Second CRM would like to take this opportunity to thank the panel of judges and the key management at SITEC for presenting us this award and recognition.

If you are an E-Commerce merchant looking for a technology partner that is able to automate many of your business processes and improve productivity, we at Second CRM are here to help you do exactly that. Alternatively, if you are a traditional business that is looking at doing something big in the E-Commerce space, do talk to us as well. Please feel free to write to us at or call us at +603 8687 4433 and speak to any of our solution consultants.