Looking for 24/7 Support for your mission critical operation.
Check our Premium Editions here.


Complete Sales Automation platform for growing your business

Second CRM SALES edition includes:
  • Consolidate leads from email, website forms, and social networks
  • Account and contact management
  • Manage sales team and activities
  • Generate and send quotes, sales orders and invoices
  • Track communication with customers and timely follow ups
  • Manage territories and sales target
  • Generate sales reports and charts


Complete CRM & Customer Service platform for growing your business

Second CRM SUPPORT edition includes:
  • Account and contact management
  • Manage support team and activities
  • Manage warranties and support contracts
  • Track service requests (tickets) with rule based escalations
  • Plan and execute customer surveys
  • Knowledge base and self-servicing portal
  • Generate support reports and charts


Complete suite of Sales Automation and CRM platform, for enterprise

Everything included in SALES and SUPPORT plus:
  • Manage projects, deliver orders and track inventory
  • Purchase orders and vendor management
  • Manage bills, payments and receipts
  • Holidays and leave management
  • Generate enterprise reports and charts

* minimum 5 users are required

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Free add-on's, with all editions:
Internal social network for staff, Google Apps integration, Mobile web access, Integration with contact us or landing page

Paid add-on's (optional):
Customer loyalty module, Live support chat, Online warranty registration, Customer portal, Contact centre (PABX on cloud), Integration with ecommerce, Integration with HR / Finance / ERP

Are you are Startup, check Second CRM Startup Pack and get Second CRM free for 1 year.

Second CRM is an award winning business automation solution, designed to make medium to large corporations more productive, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.