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Manufacturing is the backbone for any country’s economy and it makes a significant difference in its employment, GDP, import & export etc. The manufacturing industry has evolved greatly over the last few decades and technology played the role of a major catalyst for change. Despite the advancements, the challenges in the manufacturing industry continue to exist.

However, there are ways by which manufacturing businesses can leverage the latest technology advancement to face these challenges.

Let’s see the challenges faced by manufacturers and how a CRM can resolve those.

Employee self-service (ESS) is a popular and widely used human resources technology which enables employees to perform job-related functions like applying for leave, updating personal information, applying for reimbursement. All of the above functions are normally maintained by administrative staff manually. Employee self-service system is often available as a part of a large enterprise resource planning (ERP) or Customer relation management software (CRM) which often delivered by SaaS platforms.