business automation

In the last few weeks, we had shared new case studies that we had done on some of our customers that had gone live in recent months. Lot’s of insights had been shared in those case studies. Some of those customers had undergone a total digital transformation exercise and some have automated some aspects of their business. The strategy, methodology as well as the after effects had all been clearly spelled in those case studies and we hope that you have had a good read.


It feels as if the year had just started and just like that, we are already in the month of February. We at Second CRM have had a great headstart to the year and we hope that all of you have had the same. In January, we had announced two new clients that had gone live and had done case studies on them which we have shared in our last few blogs.

bharat house

Earlier this month, we had shared a case study on one of our clients that had gone live recently. Today, we are glad to announce another one of our customers who had gone live in recent months and had gained tremendous mileage from Second CRM. Before we look into how Second CRM had helped them, let us shed some light as to what this customer, Bharat House, does.


In our blog last week, we had shared some key reasons why organizations need to embrace digital transformation. This week, let’s take a look at one of our clients, Salespeer, who had worked with us to resolve many of their pain points that had been bugging them for some time now. Before we move on to the details, let us give you a brief as to what Salespeer does.

sales force automation

We were at a clients place last week and the main topic of discussion was about digitally transforming their sales team. The majority of the audience were members of the sales team and they did not seem too happy with the whole idea. We sensed this and asked them what they had thought about the whole plan. The majority of them felt that this was an exercise that was carried out to closely monitor them and all their activities.

Digital Transformation

As we cross over to the first week of 2018, we at Soft Solvers Solutions would like to take this opportunity to wish everyone a Happy & Prosperous Year ahead! Having been spearheading the Digital Transformation drive from mid-2017, we have huge plans for executing this campaign with a big bang this year.


Second CRM is an award winning business automation solution, designed to make medium to large corporations more productive, by automating their business operations, using Internet and mobile technologies. Second CRM focuses on improving sales & marketing, customer support and operations.