Services
Customer Segmentation
Get a complete view of your every customer, including activity history, key contacts, customer communications, social insights to campaign history. With the data collected, patterns and trends can be analysed in our CRM software for effective customer segmentation.
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Customer Segmentation
Get a complete view of your every customer, including activity history, key contacts, customer communications, social insights to campaign history. With the data collected, patterns and trends can be analysed in our CRM software for effective customer segmentation.
Get Started
Manage support team and track activities
Use Second CRM the way your team works best. Easily configure in the CRM system to structure the team, who can see or do what in the system and assign tickets. Second CRM accurately records the contribution of each support executive in the system.
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Customer self-service portal
Portal feature in the CRM software allows customers to submit a service request in case they face any issue or have some query. They can also track updates on their existing requests or add comments.
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Customer self-service portal
Portal feature in the CRM software allows customers to submit a service request in case they face any issue or have some query. They can also track updates on their existing requests or add comments.
Read More