Services

Generate Invoice

Generate service reports and charts

Businesses can have real-time reports and charts to oversee all aspects of customer service operations and team’s performance and all customer-related activities to draw conclusions on how to improve its customer support.

Design and execute customer survey

Design and execute surveys to measure customer satisfaction and gain feedback for continuous improvement. Workflow to send survey to customer upon deal closure or ticket close and inbuilt analytics help extract valuable insights.

Set Up Product & Service
Set Up Product & Service

Design and execute customer survey

Design and execute surveys to measure customer satisfaction and gain feedback for continuous improvement. Workflow to send survey to customer upon deal closure or ticket close and inbuilt analytics help extract valuable insights.

Custom dashboards and widgets

Personalise your dashboard with prebuilt widgets to keep track of the sales information most important for you, like performance of support agents, customer contracts, and tickets status all at a glance.

Set Up Product & Service
Set Up Product & Service

Custom dashboards and widgets

Personalise your dashboard with prebuilt widgets to keep track of the sales information most important for you, like performance of support agents, customer contracts, and tickets status all at a glance.

Generate Invoice

Schedule sending reports via email

Reports can be auto sent to managers or team leaders at specified day and time for timely decision making required to improve your customer service operations.

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Manage your company using a common technology platform covering sales, customer service and operations with standardised processes to improve productivity and scale your business.

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