Implementing Business Automation

Top 5 Challenges Faced By Manufacturers

Manufacturing is the backbone for any country’s economy and it makes a significant difference in its employment, GDP, import & export etc. The manufacturing industry has evolved greatly over the last few decades and technology played the role of a major catalyst...

What is an Employee Self-service System?

Employee self-service (ESS) is a popular and widely used human resources technology which enables employees to perform job-related functions like applying for leave, updating personal information, applying for reimbursement. All of the above functions are normally...

Strategic Ways to Automate Business Operations

In the digital era, market leadership is defined in terms of speed. An organization must adapt to market trends the fastest way, make decisions fast and adapt to processes quickly. Think of a typical day at work involving calls to makes, emails to send and answer,...

Driving Productivity Through CRM for Manufacturers

The shift in customer attitudes and a dynamic operating environment compels businesses to invest in CRM software to achieve service, sales, and marketing excellence. With CRM software, manufacturers can gain a competitive edge by providing excellent customer support...

7 Reasons CRM for Higher Education Can Simplify Your University

CRMs are generally used by businesses to streamline their processes, but why not use CRM for higher education? More and more organizations from private to public sectors are pursuing better customer satisfaction, loyalty, and retention.  With the same intent,...

5 Reasons Why Manufacturing Businesses need CRM

Businesses belonging to the manufacturing industry need to stick to what they are good at it. There is more need to focus on things like production, distribution, and supply chain. Normally, marketing businesses think that marketing automation and customer...

What our clients are saying

It’s been a pleasant journey with Second CRM for the past few years. The team is extremely helpful, especially providing customization, support and advice to meet our requirements. Big thumbs up to the team for the great service!

Jessica Tham

MedKlinn International Sdn Bhd

Second CRM is a great tool for us to manage our leads through the sales funnel, and track leads conversion. Their technical & support team is always ready to assist whenever needed too!

Ahmad Hazri Mohamed Ariz

Multimedia University (MMU)

The web based Second CRM provides a central platform which serves the needs of our sales & marketing teams among various countries. Their support team is very professional with timely responses to our queries.

Mr. Joseph Ong

All Measure Technology

Don’t compromise your growth with manual operations or using isolated apps.

Manage your company using a common technology platform covering sales, customer service and operations with standardised processes to improve productivity and scale your business.

× Wanna talk to someone?